Frequently asked questions
Do you ship internationally?
Yes! CIANARA ships to over 100 countries worldwide. Enjoy fast, reliable shipping no matter where you are.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order online anytime.
Are your products authentic and premium quality?
Absolutely. Every product sold at CIANARA is carefully curated for premium quality, ensuring luxury fashion that meets global standards.
What is your return/exchange policy?
- Returns/exchanges are accepted within 14 days of delivery.
Items must be unused, in original packaging, and with a receipt.
International returns are accepted; customers may cover return shipping fees.
Is my payment information secure?
Yes, all payments are processed via secure, encrypted gateways. We do not store your card information.